By accessing or using this website, requesting a quotation, or placing an order with Belamo Atelier, you acknowledge these Terms & Conditions.
By confirming an order, you agree to the terms applicable to your project, including payment, design approval, production, delivery, and, where applicable, rental conditions.
If you do not agree with these terms, please refrain from using our services.
Belamo Atelier reserves the right to update or modify these Terms & Conditions at any time.
The latest version will be made available on our website. Changes will not retrospectively alter the terms of confirmed orders unless agreed with the client or required by applicable law.
This website must be used for lawful purposes only.
It is strictly prohibited to:
• Violate any applicable law or regulation.
• Damage, disrupt, or compromise the operation of the website.
• Use the website for unauthorised, misleading, or unlawful purposes.
• Attempt to gain unauthorised access to protected areas, systems, or data.
Belamo Atelier specialises in bespoke stationery, custom design, digital invitations, event websites, and selected event accessories.
Each project is developed according to the client’s individual requirements, the agreed creative direction, and the scope of services outlined in the quotation.
Semi-custom designs are not currently available. This collection is under development and will be introduced at a later date.
All projects require a 70% deposit of the total agreed amount before any creative work or production begins.
The remaining 30% must be paid before final delivery of the completed project.
An order is considered confirmed only after the initial payment has been received and the project details have been agreed upon.
No design work, production, or delivery will commence without the corresponding required payment.
Any additional services, quantities, materials, or changes outside the original quotation may result in additional charges, which will be communicated to the client.
Every bespoke project is created with care and attention to detail.
Clients may personalise various elements, including colours, typography, illustrations, paper selections, materials, wax seals, tassels, and other decorative finishes, subject to availability and the agreed quotation.
The design process is based on the client’s initial brief and the creative direction established with Belamo Atelier.
Requests that substantially differ from the approved concept or agreed scope may require a revised quotation and additional production time.
Revisions are carried out according to the scope agreed upon for each project.
Clients are responsible for carefully reviewing all proofs before providing final approval, including:
• Names, dates, and event details.
• Spelling, grammar, and punctuation.
• Addresses, contact information, and website links.
• Guest information and any other supplied content.
Belamo Atelier is not responsible for errors or inaccuracies in information supplied or approved by the client.
Once the final design has been approved and production has begun, changes may no longer be possible.
Any additional costs resulting from errors in client-approved content, including reprinting or reproduction, will be the client’s responsibility, subject to applicable law.
Our estimated production and delivery timelines are:
• Printed stationery:“> 10 to 12 business days following final design approval, excluding weekends and public holidays.
• Digital invitations and save-the-dates: Within 48 hours.
• Custom websites: Within 30 days.
These timelines are estimates and may vary depending on the complexity of the project, availability of materials, client response times, and final approvals.
Clients are encouraged to contact Belamo Atelier at least 3 weeks before their required delivery date.
Urgent orders may be accepted depending on availability and may be subject to additional fees.
Any applicable shipping costs and arrangements will be communicated before the order is confirmed.
Belamo Atelier carefully selects materials and printing finishes to achieve a high-quality result.
However, slight variations may occur between digital previews and printed products due to screen settings, printing techniques, paper textures, and material characteristics.
Natural variations in handmade or speciality materials may also occur.
These variations do not necessarily constitute a product defect. Any actual defects or lack of conformity will be addressed in accordance with applicable consumer protection laws.
As bespoke projects are created specifically for each client, payments are non-refundable in the event of a client-initiated cancellation, except where otherwise required by applicable law.
This policy reflects the time, creative work, planning, and resources dedicated to each confirmed project.
Clients are encouraged to carefully review all project details and payment conditions before confirming their order.
Nothing in these terms excludes any mandatory cancellation, refund, or consumer rights provided by applicable law.
Belamo Atelier takes great care in preparing and delivering each order.
If an item arrives damaged or defective due to an error attributable to Belamo Atelier, we will arrange an appropriate replacement at no additional cost.
Clients are requested to contact us promptly and provide clear photographs of the affected items to help us assess the situation.
Any statutory rights relating to damaged, defective, or non-conforming products remain unaffected.
Certain event accessories and decorative items may be available for rental.
All rented items remain the exclusive property of Belamo Atelier.
Rented items must be returned in good condition within 5 calendar days following the event.
The client is responsible for ensuring that all rented items are properly handled, maintained, and returned within the agreed timeframe.
In the event of damage, loss, or failure to return rented items, the client will be responsible for the reasonable costs of repair or replacement, subject to applicable law.
Normal wear and tear resulting from appropriate use will not be treated as damage.
Any additional rental conditions, transportation arrangements, or applicable charges will be communicated before confirmation.
All original designs, illustrations, concepts, layouts, graphics, and creative materials developed by Belamo Atelier, including concepts presented during the design process, remain the intellectual property of Belamo Atelier or the relevant rights holders, unless otherwise agreed in writing.
Payment for a design does not automatically transfer intellectual property ownership.
Clients receive the right to use the final approved design for the purposes agreed upon within their project.
Any reproduction, modification, redistribution, resale, or commercial use beyond the agreed scope requires prior written authorisation from Belamo Atelier.
All rights are subject to applicable intellectual property law.
Belamo Atelier’s designs, creative concepts, and portfolio materials may not be reproduced, published, presented, or used for promotional purposes by third parties without prior written consent, except where permitted by law or by the rights granted under an agreed project.
This includes use on:
• Online publications and websites.
• Third-party platforms.
• Social media.
• Printed materials.
• Public or private promotional campaigns.
Unauthorised use of protected creative work may result in appropriate legal action.
Clients agree to provide accurate, complete, and timely information throughout the creative process.
Delays in providing required content, feedback, approvals, or payments may affect the agreed production and delivery schedule.
Belamo Atelier cannot guarantee the original timeline when delays arise from missing information or late client approvals.
Clients are also responsible for ensuring that any materials, photographs, illustrations, or other content they provide can lawfully be used for their project.
This website may contain links to third-party websites or external services.
Belamo Atelier does not control the content, availability, privacy practices, or operation of these external platforms.
We are not responsible for the services or information provided by independent third parties, except where liability cannot legally be excluded.
This website provides general information about Belamo Atelier, its creative services, collections, and design approach.
We make reasonable efforts to ensure that the information presented is accurate and up to date.
However, descriptions, images, collections, materials, and availability may change.
All services remain subject to individual quotations, project requirements, and confirmed availability.
Belamo Atelier does not currently offer direct online checkout. Orders and collaborations are arranged through direct communication with the studio.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.
Belamo Atelier operates through the legal entity identified below, registered in Dakar, Senegal, and maintains a contact presence in Lisbon, Portugal.
The law applicable to each contractual relationship and the competent jurisdiction will be determined in accordance with applicable legal rules, including any mandatory consumer protection provisions.
Where legally permissible and agreed, disputes may be submitted to the competent courts of Lisbon, Portugal.
Nothing in this section limits any mandatory rights or legal remedies available to consumers.
For any questions regarding these Terms & Conditions, orders, or services, please contact:
Belamo Atelier — Bespoke Stationery & Custom Design
Portugal — Independent Professional Activity
Location: Lisbon, Portugal
Legal status: Self-employed / Independent Professional (Trabalhadora Independente)
Portuguese Tax Identification Number (NIF): 266494200
Senegal — Registered Company
Legal entity: BELAMO, Société Unipersonnelle à Responsabilité Limitée (SARL)
Registered office: VDN, Mermoz Pyrotechnique, Lot No. 1, Dakar, Senegal
RCCM: SN-DKR-2026-B-15348
NINEA: 013029724
General Contact</span
Email: info@belamodesigns.com
